Show Initiative LLC Purchase/refund policy: Registration fees are refundable, less a $95 service charge, if a refund is requested more than 90 days prior to the event. All cancellations must be submitted in writing and faxed to 512-692-2532 or emailed to: chris@showinitiative.com. There are no refunds for cancellations within 90 days prior to the event. Registrations are transferable only with written permission from Show Initiative LLC. Please submit your request in writing to Show Initiative LLC. If you are unable to meet this deadline, the person to whom you are transferring your registration must bring your confirmation letter to the event.